Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Wenora. In these Terms, the words “we”, “us” and “our” refer to Wenora. Wenora operates this store and website, including all related information, content, features, tools, products, and services (the “Services”), in order to provide you, the customer, with a curated shopping experience. Wenora’s store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein (these “Terms”), describe your rights and obligations when you use our Services.
Please read these Terms carefully, as they contain important information about your rights, including disclaimers of warranties and limitations of liability.
By visiting, accessing, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, please do not use our Services.
SECTION 1 – ELIGIBILITY AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own or control.
To use our Services, including browsing our store or purchasing products, you may be required to provide certain information such as your email address and billing, payment, and shipping details. You agree that all information you provide is accurate, current, and complete, and that you have the right to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer or assign your account to any other person.
SECTION 2 – PRODUCTS
We strive to ensure that product descriptions and images are as accurate as possible. However, we cannot guarantee that your device’s display of colors or product appearance will be completely accurate.
We do not guarantee that the appearance or quality of any product purchased will meet your expectations.
We reserve the right to modify product descriptions at any time without notice and to discontinue any product at our discretion. We may also limit quantities on a case-by-case basis.
SECTION 3 – ORDERS
By placing an order, you are making an offer to purchase a product or service. Wenora reserves the right to accept or reject any order at our sole discretion.
An order is not accepted until we confirm acceptance. Payment must be received and processed before an order is accepted. Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests once the order has been accepted.
If we reject, modify, or cancel an order, we will attempt to notify you using the contact information provided at the time of purchase.
Returns and exchanges are subject to our Return Policy [LINK].
You represent that purchases are for personal or household use and not for resale or export.
SECTION 4 – PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of your order and will be confirmed in your order confirmation email.
Unless otherwise stated, prices do not include taxes, shipping, handling, customs duties, or import fees.
You agree to provide current, complete, and accurate purchase and account information. You represent and warrant that:
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The payment information provided is accurate,
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You are authorized to use the payment method,
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Charges will be honored by your payment provider, and
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You will pay all charges incurred, including shipping and taxes where applicable.
SECTION 5 – SHIPPING AND DELIVERY
We are not responsible for delays in shipping or delivery. Delivery times are estimates and are not guaranteed.
Once products are handed over to the shipping carrier, title and risk of loss transfer to you.
SECTION 6 – INTELLECTUAL PROPERTY
All content included in the Services, including text, graphics, logos, images, videos, product reviews, and design, is owned by Wenora, its partners, or licensors and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, publicly display, republish, or create derivative works from any material without our prior written consent.
All trademarks, service marks, logos, and trade names displayed are the property of their respective owners.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties or endorsement. Your use of such tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for examining or evaluating third-party content and assume no liability for any third-party materials or websites.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Wenora uses Shopify to power the store. However, all purchases are made directly with Wenora. By using our Services, you agree that Shopify is not responsible for any transactions between you and Wenora.
SECTION 10 – PRIVACY POLICY
Your submission of personal information through the store is governed by our Privacy Policy [LINK].
SECTION 11 – FEEDBACK
If you submit feedback, suggestions, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such Feedback for any purpose.
You represent that you own or control all rights to the Feedback you submit.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for any unlawful purpose or to violate any laws, infringe intellectual property rights, harass others, transmit false information, upload harmful code, collect personal data, or interfere with security features.
We reserve the right to terminate your use of the Services for violating any prohibited use.
SECTION 14 – TERMINATION
We may terminate or suspend access to the Services at our discretion without notice. Certain provisions will survive termination, including intellectual property, limitation of liability, and indemnification provisions.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without any warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee uninterrupted or error-free use of the Services.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Wenora shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Services or any products purchased through the Services.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold Wenora harmless from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.
SECTION 18 – SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 19 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Wenora’s principal place of business is located.
SECTION 20 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the Services after changes constitutes acceptance of those changes.
SECTION 21 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to:
contact@shopwenora.store